In the old days of public-sector technology, it was known as "paving the cow path." A computer system would be dropped into an agency, turned on and the same number of workers would do the same ...

Decades after computers were supposed to end paper-based business, we’re still at it, using documents to send and receive information and act as proxies in business processes. It’s hard to say if ...

AUSTIN, TEXAS – Despite years of digital advancements, a surprising number of enterprises continue to struggle with physical paper bottlenecks. Legacy file cabinets and manual document routing remain ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

A survey of business and IT leaders has found that paper-based processes are creating inefficiencies. Despite the growth of computerisation in recent decades, businesses still use paper in key ...